Date of Stay
Full Name
Room Number
E-mail
Phone
If Business, Company Name
Purpose of Visit—Please choose an option—LeisureBusinessOther
Have you stayed before—Please choose an option—YesNo
How did you hear about us?
Reservation HandlingDelightedSatisfiedDissatisfiedN/A
Warmth of WelcomeDelightedSatisfiedDissatisfied
Message HandlingDelightedSatisfiedDissatisfied
Efficiency of ServiceDelightedSatisfiedDissatisfied
Cleanliness and Appearance of RoomDelightedSatisfiedDissatisfied
Room Facilities and AmenitiesDelightedSatisfiedDissatisfied
Cleanliness of BathroomDelightedSatisfiedDissatisfied
Quality of FoodDelightedSatisfiedDissatisfiedN/A
PresentationDelightedSatisfiedDissatisfiedN/A
Variety of MenuDelightedSatisfiedDissatisfiedN/A
Value for MoneyDelightedSatisfiedDissatisfiedN/A
Efficiency of ServiceDelightedSatisfiedDissatisfiedN/A
Facilities and ServiceDelightedSatisfiedDissatisfiedN/A
ProfessionalismDelightedSatisfiedDissatisfiedN/A
Customer AwarenessDelightedSatisfiedDissatisfiedN/A
Would you recommend us to family or friends?YesNo
Are there any employees you would like to recognize?
If you owned the BURJ on BAY Hotel what improvements would you make?
Additional Comments
